When ReliefWeb celebrated its 20th anniversary in 2016, the team was astonished by the results - 5.8 million users a year!
And yet in 2020, that number jumped to 15.1 million, a record, but also a testimony to the team’s hard work and commitment.
A team that works across three duty stations - Nairobi, Bangkok, and New York - covering updates 24/7, posting hundreds of resources every day to ensure that humanitarian partners can get the latest updates on any ongoing crisis to inform their response.
2020 was also a pivotal year for ReliefWeb’s mobile phone usage, which increased to 52 per cent of the total site usage, while desktop access increased by almost 22 percent.
Similarly, the number of field-based users increased by 45 per cent, up to 4.1 million a year.
And with the users, the number of resources posted also grew drastically - 57,500 reports in 2020 alone, an increase of 16 per cent from 2019.
The number of users accessing the reports section alone neared 20 million, up a phenomenal 58.6 per cent, while for jobs the figure was almost 1.8 million.
In a series of blogs, ReliefWeb’s founders tell us about how the site has morphed over time, adapting to a constantly evolving humanitarian landscape, and their vision for the next 25 years.
